Privacy Policy

Rightboat Ltd ("Rightboat," "we," "our," or "us"), a company registered in the United Kingdom with registration number 5926560 and registered office at Deacons House, Bridge Road, Bursledon, Southampton SO31 8AZ United Kingdom, is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information, in compliance with the General Data Protection Regulation (GDPR) and applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act ("VCDPA") specific disclosures for state residences and Federal Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Data We Collect

We are responsible for deciding how and why your data is used in the situations covered by this Privacy Policy and, as such, we are the Data Controller for the purposes of the applicable legislation.

We collect the following categories of personal data:

  • Identifiers: Name, email address, phone number, IP address, and account details.
  • Commercial Information: Details of boats you list, view, or purchase through our platform.
  • Device and Usage Information: Browser type, device type, operating system, and interaction with our website.
  • Payment Information: Billing address and payment details (processed securely through third-party payment processors).
  • Preferences and Interests: Information you provide through surveys or preferences saved in your account.
  • Membership information: When you register as a member, we save the details you provide. You can update your details at any time on this website by visiting the broker or MyRightboat customer members' area or contact us.

Member Services

Our privacy policy extends to registered members when they are using the following services on this website:

  • buying a boat
  • selling a boat
  • listing a boat for sale
  • getting a valuation for a boat
  • sending or receiving email or text alerts
  • using their online account
  • setting up or accessing any other member service

Privacy Issues for Non-registered Visitors

Our privacy policy extends to visitors who are not registered as members when they are using the following services on this website:

  • finding a boat
  • finding boat finance
  • finding boat insurance
  • finding a berth
  • finding boat transport
  • finding foreign exchange
  • finding surveyors
  • finding chandlery
  • finding berths
  • accessing any other marine directory service

Email Alerts

If you are a registered member and have requested email updates about boats for sale, we record the information you request and the details sent to you by email.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and improve our services, including facilitating boat listings and transactions.
  • To personalize your experience on our platform.
  • To communicate with you regarding your account, listings, or inquiries.
  • For marketing purposes, including sending newsletters and promotional materials (subject to your consent).
  • To comply with legal obligations under the UK Data Protection Act 2018 and resolve disputes.
  • To detect and prevent fraudulent activities.
  • To send you technical notices, updates, security alerts and support and administrative messages.

3. Legal Basis for Processing (GDPR)

Under GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: Where you have explicitly provided consent, such as for receiving marketing communications.
  • Contractual Obligation: To fulfil our obligations under a contract with you.
  • Legitimate Interests: To improve our services, enhance user experience, and ensure security.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Your Rights

Under GDPR (EU Users):

You have the right to:

  • Access your personal data and request a copy.
  • Rectify inaccurate or incomplete data.
  • Request deletion of your data ("right to be forgotten").
  • Restrict or object to the processing of your data.
  • Data portability, enabling you to receive your data in a structured format.
  • Withdraw consent at any time where consent is the basis of processing.
Under CCPA/CPRA (California Users):

California residents have the right to:

  • Know what personal information we collect, use, disclose, or sell.
  • Request deletion of your personal information.
  • Opt out of the sale or sharing of your personal information.
  • Non-discrimination for exercising any of your privacy rights.

To exercise your rights, please contact us at privacy@rightboat.com.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Sharing and Disclosure of Data

We may share your personal data with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing and marketing analytics.
  • Business Partners: Partners involved in providing the services you request, such as brokers and dealers.
  • Legal Authorities: When required by law or to protect our legal rights.
  • With your consent: This happens when you submit your information through many of our services. For example, if you choose to contact an industry professional through our services, your name, phone number, email address, and message content will appear to the recipient of the message as per the consent you have given to us.
  • Business transfers or sale: If and when we are involved in a merger, acquisition, or any form of transfer or sale of some or all of our business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, we may share your data in connection with that transaction.

We do not sell personal information to third parties without your consent.

7. Security Measures

We employ appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize your device, improve site functionality, and personalize your experience.

Types of Cookies We Use
  • Essential Cookies: Necessary for the operation of our website.
  • Analytical Cookies: Help us understand how visitors interact with our site.
  • Functional Cookies: Enable enhanced functionality and personalization.
  • Advertising Cookies: Used to deliver relevant ads to you and measure their effectiveness.
Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. International Data Transfers

If you are accessing our services from outside the UK or EU, your personal data may be transferred to and processed in countries that may not have equivalent data protection laws. We comply with the UK GDPR and use Standard Contractual Clauses and other appropriate safeguards for such transfers. We use Standard Contractual Clauses to ensure the protection of your data.

10. Children's Privacy

Our services are not intended for individuals under the age of 16 (or 13 in certain jurisdictions). We do not knowingly collect personal data from children without parental consent.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We encourage you to review this page regularly.

We may, from time to time, issue updated versions of the Privacy Policy without notice. It is the users' responsibility to regularly review this information, which will be available on the website at all times, and make itself aware of any variation. Your continued use of www.rightboat.com after a variation has been made to the Privacy Policy will be treated as your agreement to that variation.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: privacy@rightboat.com
  • Mail: Rightboat Ltd, Deacons House, Bridge Road, Bursledon, Southampton SO31 8AZ United Kingdom
  • Phone (UK-specific contact): +44 (0)333 322 2628

Data Deletion

Should you wish us to delete any or all data we hold about you, please email privacy@rightboat.com with the following subject line: "GDPR Data Deletion Request". You should, if possible, use the same email address as registered in your account so that we can verify the instruction is from you. Once we have verified the instruction is genuine, in usual circumstances we will action your instruction within 20 working days.